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Refund Policy

Thank you for shopping with us! We want every customer to feel confident when purchasing from ArcadeObsessed. Because many of our products are rare, vintage, or mint-condition used gear, please review our refund policy carefully.

 

​No Refunds on Used Equipment

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  • All used, vintage, or pre-owned items are sold as-is and are final sale.

  • We do not provide refunds or accept returns for change of mind, incorrect purchase, or minor cosmetic imperfections consistent with pre-owned equipment.​

 

Refund Exceptions

 

Refunds or replacements will only be considered if:

 

  • The item you received is significantly different from the description provided, or

  • You were shipped the wrong product in error.

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If either situation applies, you must notify us within 7 days of delivery and provide your order number along with clear supporting photos.

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Important Notes

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  • All items are inspected and tested before shipping.

  • Buyers are responsible for confirming compatibility (e.g., voltage, region, or technical requirements) before purchase.

  • Shipping costs are non-refundable. If a return is approved, buyers are responsible for return shipping unless the error was on our part.​

 

Contact Us

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For any refund-related concerns, please contact us at:

arcades@arcadeobsessed.com

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